In this whitepaper, Treasure Data and CCW explore the current trends impacting data privacy in customer service, and how companies can use technology to create data privacy practices that meet consumer needs.
You’ll learn:
- The biggest trends influencing consumer perspectives on data privacy today
- How customer data can improve trust in the contact center
- How data-driven personalization can build trust between customers and contact center agents
- How a customer data platform can help you put data privacy first