2025 Gartner® Critical Capabilities for Customer Data Platforms Access report

CDP vs DMP

A CDP builds persistent profiles from first-party data on known individuals. A DMP collects anonymous, cookie-based audience segments for advertising.

DMPs were designed for programmatic ad targeting. They ingest third-party data, create short-lived audience segments, and pass them to ad platforms. As third-party cookies disappear, DMPs lose their primary data source.

CDPs work with first-party data — data your customers share directly with you. Profiles are persistent, tied to real identities, and usable across marketing, sales, and service. A CDP can feed audience segments to ad platforms (doing what a DMP does), but it can also power email personalization, in-app experiences, and AI decisioning — things a DMP cannot do.

Read More: CDP vs. DMP: How to Get the Best Value Out of Customer Data

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