Industry Studies

Unified Data Operations and the Customer Experience in 2022

This new WBR Insights survey of 200 retailers explores how brands intend to use customer data and new data technologies to improve the customer experience in...

Brian Carlson Brian Carlson 1 min read
Brian Carlson
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Brian Carlson

Brian Carlson is the Founder and CEO of RoC Consulting, a digital consultancy that helps brands establish the optimal balance of content, technology and marketing to achieve their goals.