The Forrester Wave™: Customer Data Platforms For B2C, Q3 2024 Read the report

Third-Party Cookie

Advertising services typically use a third-party cookie to access customer data collected from other websites. If you ever searched for a shirt on a clothing site and the same shirt (and other ones like it) appear in display ads on other websites, it’s because advertising services or brands are using third-party data to retarget you based on your prior online activity. 

Information provided by third-party cookies are used to target consumers with ads based on consumer interests and browsing history gathered from website searches and browser activity. These third parties, like ad servers and social media sites, track information by enabling ads to retarget prospective customers as they move from site to site. If you didn’t purchase that shirt, third parties will remind you of it in the hopes that you’ll buy it. 

For example, say you click on a pop-up video advertisement that appears on YouTube that leads them to another website. A third-party cookie collects that engagement data through a breadcrumb and sends it back to YouTube, so it understands a consumer’s browsing habits outside of its own website.

Third-Party Cookies and Data Privacy

Some users aren’t comfortable with advertisers knowing their search habits and will use ad blockers to eliminate third-party targeting. Users may even receive spam emails because their contact information has been acquired from organizations that sell third-party customer data.

Depending on the browser being used, users can clear out cookies after visiting a website. In the Chrome browser, users can select “History,” then “Clear browsing data.” From there, users can choose to delete browsing history, cookies, cached images, site settings and more.

Google announced its intention to phase out cross-site tracking (via third-party cookies) in Chrome browsers by the end of 2023. Other companies, like Apple, are also making a commitment to eliminate this tracking technology across channels and devices. 

This means that users will have more of a say in how their data is being captured and shared. Data management and consent is becoming top-of-mind for some companies. Under evolving data privacy regulations, websites must ask for your permission before storing your data. Tech companies are also making it a priority to be more transparent about data privacy. Still, other companies will continue to track users with different technology, even without third-party cookies. 

Learn more about the uses and impact of first-party, second-party and third-party data here.

CDP.com Staff
CDP.com Staff
The CDP.com staff has collaborated to deliver the latest information and insights on the customer data platform industry.

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