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Category: CDP Use Cases

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Customer Lifetime Value

How to Improve Customer Lifetime Value with a CDP

Using a CDP to improve LTV will allow you to retain your most valuable customers, increase revenue from less valuable customers, and improve the overall customer experience across multiple touchpoints.

What CDP Use Cases Should You Focus On?

Read these key findings and insight from our research into CDP use cases, how they’re implementing CDP tech, and what requirements they expect it to meet.

7 Ways to Elevate Customer Service with a CDP

Providing excellent customer service is essential for driving customer retention, loyalty and advocacy.  According to Shep Hyken’s 2023 ACA Study on customer experience, 76 percent